My Dōma · Client setup & help

Your home, close at hand.

Set up your private My Dōma portal, add it to your Home Screen, and find the help you need.

01 · Activate

Begin with your invitation.

  1. Open Dōma’s secure setup email at your approved household email address.
  2. Follow the setup link. Once verified, enter and confirm a unique password with at least 12 characters, including letters and numbers.
  3. Select Save My Dōma password, then open your approved My Dōma portal link.

Missing or expired link? Contact your Dōma team for a fresh setup email. Keep the secure link private.

02 · Sign in

Return whenever you need.

Open My Dōma, enter your approved email and password, then select Log in. If you are already signed in, you may return directly to your portal.

Choose Forgot password? to request a secure reset link. Check your inbox and spam or junk folder. If access still does not work, contact Dōma.

Open My Dōma
03 · App installation

Already have access? Get the app.

Our separate installation page shows you how to add My Dōma with your browser. Existing clients can go straight there; no sign-in is needed to read the guide.

Open the app installation guide

A look at My Dōma

These public illustrations show the design and navigation of My Dōma. They are sample website previews, not private household records or installed app screens.

Desktop orientation

Public illustrative website preview

Public illustrative desktop My Dōma website preview
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2
Public desktop illustration
1Sidebar shows the public preview’s navigation labels.
2Overview cards illustrate requests and care.

These sample controls do not verify private portal functionality.

Mobile orientation

Public illustrative website preview

Public illustrative mobile My Dōma website preview
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Public mobile illustration
1This residence is illustrative demo content.
2Home, Requests, Schedule, Care and More are shown.

This is a website illustration, not an installed app.

04 · Help

We’ll help you find your way.

For setup, access, or a missing record, contact your Dōma team.

Call 214.214.DOMA (3662)

The public Ask Dōma guide explains services. It cannot look up private household records. Keep passwords, access codes, payment details and private household information out of public chat.